Notifications
Choosing what you are told about, and who else is told.
What you can be told about
- Risk-state changes and alerts.
- Incidents assigned to or acknowledged by you.
- Baseline and scheduled-collection completion.
- Report availability.
- Workspace events: invitations, role changes, plan and billing notices.
- New sign-ins from an unrecognised device.
Where notifications go
In-app, and by email where you have chosen it. Security and billing notices are always sent — you can choose their destination, not whether they are sent.
Per-clinic recipients
Alert and incident recipients are configured per clinic, so the person responsible for one site is not woken for another.
Thresholds
You choose the risk level at which a notification is sent. Setting it too high means finding out late; setting it too low means learning to ignore them. Watch is a reasonable starting point for the person who owns the clinic's reputation.
Turning things off
All product notifications can be turned off individually from Account → Notifications. Legal, security, and billing notices cannot, because we are required to send them.
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