Deleting your data
Deleting a clinic or an entire workspace, what survives, and how long it takes.
This feature has not shipped yet. The page describes what it will do so you can plan around it. It will be updated with the real interface when the feature is released.
Two kinds of deletion
- Delete a clinic. Removes that clinic, its locations, its sources, and all evidence and findings derived from them. Other clinics are unaffected.
- Delete the workspace. Removes everything.
Both are self-service. Both are durable and irreversible.
What happens
Deletion starts a background process that works through both databases, object storage, and any queued work referring to the deleted records. It completes within 30 days, and you can see its progress.
It is not a flag that hides rows. The records are removed.
What survives, and why
Two things:
- Invoices and tax records. We are legally required to keep them.
- Consent records. They exist to prove what you chose and when, which is itself a legal obligation.
Neither contains your clinics, your evidence, or your findings.
Backups
Point-in-time recovery snapshots are retained for up to 30 days. Deletion is applied to live data immediately and works through recovery snapshots as they expire. A snapshot is never used to restore data that a deletion request has already removed.
Who can delete
Deleting a clinic: Admin and above. Deleting the workspace: Owner only.
Before you delete
Export first. There is no undo.
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