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ClinicRadar capability

Crisis and risk detection

Four risk states, alerts that name the reason, and an incident flow that survives a handover.

A trust problem is cheapest to fix in the week it appears. Crisis detection exists to compress the gap between a public signal changing and somebody at the clinic knowing about it.

A clinic sits in exactly one of four risk states — Calm, Watch, Alert, or Crisis. The state is always rendered with a label and an icon as well as a colour, because urgency communicated through colour alone is invisible to a substantial share of readers and disappears entirely in high-contrast modes.

When a state changes, the alert carries the signal that caused it and the evidence behind that signal. An alert that only says “attention required” is a notification, not intelligence.

What it produces

Concrete output

  • A current risk state per clinic — Calm, Watch, Alert, or Crisis — with a label and an icon.
  • Alerts naming the specific signal that triggered the change, with linked evidence.
  • Incidents that move New → Acknowledged → Investigating → Actioned → Resolved.
  • An audit trail of who acknowledged what and when, so a handover loses nothing.
  • Per-clinic notification recipients and thresholds.

Boundaries

What this capability will not do

Stated so the limits are known before you rely on it, not discovered afterwards.

  • It does not contact patients, reviewers, or platforms on your behalf.
  • It does not escalate to anyone outside the recipients you configure.
  • It does not raise a state change without the evidence that justifies it.
  • It does not use colour as the only carrier of urgency.

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